7 tips to Creating Surveys that Matter!

Often as a consultant, I meet people and businesses that want to make changes needed to boost their bottom line. One quick way you can create immediate value is by finding out what your employees and customers want and responding effectively to their needs. Before you get excited and just send out a survey, remember that some thoughtful consideration can go a long way.

7 tips to creating a survey that matters:
1. Be clear on your purpose/objective before you begin.
2. Create a survey people want to weigh in on.
3. Use on-line tool to make it easy.
4. Be clear, be concise and keep it confidential!
5. Ensure responses are varied.
6. Take the survey yourself before you send it out.
7. Once people have taken time to respond, make time to review the results!

If you follow these basics steps when surveying, over time you will build the credibility needed to gather effective feedback that will not only make a difference in your business, but it will make a difference in the lives of your team, your customers and ultimately your bottom line!

The Coach says...I'd love to thank my trainer!

Not my personal trainer at the gym, but the trainer in my company. Why thank them? As a business owner, I know that training and development of my people is one—if not the most—critical factor of success that I can personally control in my business. The million dollar question is not; to train or not to train…but, how can my trainer become their very best? The answer…by following these five critical steps to success I observed at this winter’s CHART (Council of Hotel and Restaurant Trainers) conference in Minneapolis, MN.

Step 1: Create and instill an environment where people learn safely.
Step 2: FUN is a must have, not a nice to have!
Step 3: Involvement is the key to happiness.
Step 4: Collaboration and Connection.
Step 5: Get started NOW!

Good luck and Thank your trainers today!